Accessible Information Standard
The Accessible Information Standard aims to make sure that disabled people have access to information that they can understand and any communication support they might need.
We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
The standard tells organisations how to make information accessible to the following people:
- Patients
- Service users
- Their carers and parents
This includes making sure that people get information in different formats if they need it, such as:
- Large Print
- Braille
- Easy Read
- Via Email
- British Sign Language (BSL) interpreter
- Deafblind manual interpreter or an Advocate
This information will be recorded on your medical record in a standardised way and highlighted to ensure we have information on your communication needs.
Useful Downloads
The NHS Accessible Information Standard Information Leaflet
Accessible Information poster - Blue
Accessible Information poster - High Contrast
Click here for more information from NHS England
Click here for link to a video (with sign language) explaining more about Accessible Information